Terms
A short, practical summary of how FM Doctor works with clients. The full legal Terms sit in the PDF below.
Plain note: FM Doctor provides advisory, non-certifying services unless explicitly agreed in writing. You remain responsible for implementation, decisions, and compliance.
This page is a summary — the PDF Terms take precedence if there's any conflict.
Key points
How work is agreed
- Scope, deliverables, and timelines are set out in a written proposal or Statement of Work (SoW).
- Fees and payment terms are agreed before work starts.
- Changes outside scope are handled via a written change agreement (usually additional time/cost).
- Deliverables are treated as accepted if no issues are raised within the agreed acceptance period.
Full Terms (PDF): FMD Terms of Business
What you can expect
Delivery and boundaries
- A clear definition of “what good looks like” — proportionate to the ask.
- Confidentiality respected; NDA available if needed.
- Where personal data is involved, both parties follow UK GDPR and the Data Protection Act 2018.
- FM Doctor does not provide automated decision-making, profiling, or certification as a service.
The essentials
Intellectual property and use
- FM Doctor retains ownership of pre-existing templates, frameworks, tools, and methods.
- Once paid in full, clients receive a non-exclusive licence to use agreed deliverables internally.
- Deliverables are not for resale, redistribution, or publication without written permission.
Liability and reliance
- Work is advice-only; third parties can’t rely on it without written consent.
- Liability is limited as set out in the full Terms (including exclusions for indirect or consequential loss).
- Nothing excludes liability that cannot legally be excluded.
Governing law
These Terms are governed by the laws of England and Wales.